Terms & Conditions

Cancellation Policy

As a small business, short-notice cancellations and no-shows have a big impact.

If you need to cancel or reschedule your appointment, please give us as much notice as you can.

You will be charged in full if you miss your appointment or cancel within 24 hours, unless there are exceptional circumstances – we know that life can throw curveballs sometimes.

Thank you for your understanding, it really helps us to keep things running smoothly for all our clients.

Payment Policy

When you come for your appointment, you’ll be able to pay by cash or card.

If you’re a no-show or you’re a late cancellation, we’ll email your invoice with details of how you can pay. Please settle your invoice within 10 days.